The RLH Corporation Guest Management System

RevPak is designed to drive guests to RLH Corporation properties and provide a single view of each customer, account and hotel client. With RevPak, you can manage everything from field marketing and CRM to pricing and revenue.

RevPak enhances the guest experience by socializing consumer requests, preferences and expectations with hotel operations. All sales activity and sales force automation are aggregated throughout the organization. RevPak also enables multi-channel marketing by sending one-to-one and one-to-many campaigns based on customer behaviors and dynamic hotel operations.

RevPak is a handpicked suite of the industry’s finest customer acquisition, guest management, and business intelligence tools. Configured to each RLH Corporation brand, RevPak is the ultimate system for increasing RevPAR, growing market share and boosting revenue. 

All In One Solution

RevPak is designed to drive guests to RLH Corporation properties and provide a single view of each customer, account and hotel client. With RevPak, you can manage everything from field marketing and CRM to pricing and revenue. Simply put, the RevPak Guest Management System optimizes all sales and marketing efforts for RLH Corporation hotels, driving more revenue to your bottom line.

RevPak Equals Increased Performance

RevPak has steadily increased the performance of the RLH Corporation family of brands across the board. Using RevPak, we’ve seen double-digit growth in market share.

RevPak’s Three Product Caches

Book. Serve. Repeat

RevPak streamlines guest management operations by collecting custom applications under one umbrella.

Combined, RevPak delivers on three core objectives: 1. Customer Acquisition (Book), 2. Guest Management (Serve),

and 3. Customer Retention (Repeat). 

BOOK 

Customer acquisition that allows you to Connect, Capture and Convert through:

CRO & Guest Relations

CRM & Marketing Automation

Social Media Monitoring

Translation Services

OTA Partnerships

Hello Rewards Loyalty Program

Content Management

Perpetual Merchandising

Affiliate Marketing

SERVE 

Elevate the guest experience and create efficiencies through:

Guest Management

Property Management System

Sales Force Automation

Revenue Management

REPEAT 

Improve your business intelligence by measuring, understanding and optimizing lifetime value through:

Web Analytics

Real Time Business Reporting

Interactive Reports

Collaborative and Integrative Software by Microsoft

SEO and Content Performance Platforms

    Hebs Digital Customer Direct Cendyn Windsurfer Oracle Duetto Adobe Analitics ReviewPro Profit Sword Compas Sales Micros